🔒 Darkside Studios LLC – Privacy Policy
This Privacy Policy explains how Darkside Studios LLC (“Darkside Studios”, “we”, “us”, or “our”) collects, uses, and protects your information when you visit or make a purchase from darksidestudioarts.com (the “Site”). By using the Site, you agree to the practices described below.
🔍 1. INFORMATION WE COLLECT
We collect certain information when you visit the Site, place an order, or interact with us. This information helps us operate our business, fulfill orders, and improve your experience.
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Device & Usage Information: When you visit the Site, we automatically collect information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device. We also collect information about how you interact with the Site (pages viewed, products browsed, referring/exit pages, and timestamps).
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Order & Account Information: When you make a purchase or attempt to make a purchase, we collect details such as your name, billing address, shipping address, payment information (limited and tokenized as processed by our payment providers), email address, phone number (if provided), and order details.
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Support & Communication Information: If you contact us (via email, contact forms, or social media), we may collect your name, email address, order details, and the contents of your message.
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Marketing & Preference Information: If you opt in to receive marketing emails or other communications, we may collect your email address, communication preferences, and engagement with those messages.
💡 2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To process, fulfill, and deliver your orders, including sending order confirmations, shipping updates, and invoices.
- To communicate with you, provide customer support, and respond to your requests or questions.
- To review orders for potential risk or fraud and to protect the security and integrity of our Site and business.
- To operate, maintain, and improve our Site, products, and services, including analyzing how customers browse and interact with the Site.
- To personalize your experience, such as remembering your preferences or recently viewed products.
- To send marketing communications, promotions, or updates about our products and services if you have opted in to receive them. You may unsubscribe at any time using the link in the email or by contacting us.
- To comply with applicable laws, regulations, and legal processes, and to enforce our Terms & Conditions and other policies.
🤝 3. SHARING & THIRD-PARTY SERVICES
We share your personal information with third parties to help us use your information as described above. We do not sell your personal information.
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Shopify: Our online store is hosted by Shopify. They provide the e-commerce platform that allows us to sell our products and services to you. You can read more about how Shopify uses your personal information here.
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Analytics & Performance Tools: We use analytics services (such as Google Analytics) to help us understand how customers use the Site. You can learn more about how Google uses your information here and opt out of Google Analytics here.
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Payment Processors & Fraud Prevention: We share information with payment providers and fraud-prevention tools as necessary to process payments securely and to protect against unauthorized transactions.
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Shipping & Fulfillment Partners: We share your shipping details with carriers and fulfillment partners so that your order can be produced, packaged, and delivered.
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Marketing & Communication Tools: If you opt in to marketing communications, we may use email service providers or advertising platforms to manage campaigns and communications.
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Legal & Compliance: We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to protect our rights, property, or safety.
🎯 4. COOKIES, TRACKING & BEHAVIORAL ADVERTISING
We use cookies and similar tracking technologies to operate the Site and to understand how it is used.
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What are cookies? Cookies are small text files that are placed on your device when you visit a website. They help the site remember your actions and preferences.
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Types of cookies we use:
- Essential cookies (required for basic site functionality, such as cart and checkout).
- Performance and analytics cookies (to understand how visitors use the Site and to improve it).
- Functional cookies (to remember your preferences).
- Advertising and remarketing cookies (to show relevant ads on other websites or platforms).
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Behavioral/Targeted Advertising: We may use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This may involve advertising platforms such as Google Ads, Meta (Facebook/Instagram), or similar networks.
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Managing cookies & ads: You can manage cookies through your browser settings and can opt out of targeted advertising through:
🙅♂️ 5. DO NOT TRACK
Some browsers send a “Do Not Track” (DNT) signal. Because there is no consistent industry understanding of how to respond to these signals, we do not currently alter our data collection or use practices when we detect a DNT signal.
🧑⚖️ 6. YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information.
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Access & Portability: You may request a copy of the personal information we hold about you.
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Correction: You may request that we correct or update inaccurate or incomplete information.
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Deletion: You may request that we delete your personal information, subject to legal or legitimate business requirements to retain certain data (for example, tax, accounting, and fraud prevention).
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Restriction or Objection: In some cases, you may request that we restrict or stop certain processing of your data.
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Marketing Opt-Out: You can opt out of marketing emails at any time by using the unsubscribe link included in our messages or by contacting us.
If you are a resident of the European Economic Area (EEA), United Kingdom, or a jurisdiction with similar privacy laws, you may have additional rights under applicable regulations (such as GDPR). If you are a California resident, you may have additional rights under state privacy laws. To exercise any of these rights, please contact us using the details in the Contact & Data Requests section below.
🗄️ 7. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including:
- Fulfilling orders and providing customer support.
- Maintaining accurate business, accounting, and tax records.
- Resolving disputes and enforcing our agreements.
Order records may be kept for legal and bookkeeping purposes even if you request deletion of other personal data, unless we are legally required to remove them.
🔐 8. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
🧷 9. UPLOADED CONTENT, PHOTOS & LOGOS
In connection with custom orders, you may upload images, photos, sponsor logos, or other content (“User Content”).
- We use User Content solely to design, produce, and fulfill your order, and for internal quality control or recordkeeping.
- You are responsible for ensuring that you have all necessary rights, permissions, and licenses to upload and use any User Content, including sponsor logos and trademarks.
- By uploading User Content, you grant Darkside Studios LLC a limited, non-exclusive license to store, reproduce, and modify that content as reasonably necessary to provide the requested product or service.
- We may retain copies of User Content in our archives for a period of time for reprints, reference, or legal purposes, unless you specifically request deletion and we are not required by law or legitimate business needs to retain it.
- User Content is otherwise treated in accordance with this Privacy Policy and our Terms & Conditions, including the sponsor-logo and intellectual property provisions described there.
👶 10. CHILDREN’S PRIVACY
The Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information.
🌎 11. INTERNATIONAL DATA TRANSFERS
Our business is based in the United States, and our servers and service providers may be located in the United States and other countries. If you access the Site from outside the U.S., your information may be transferred to, stored, or processed in the United States (including the Commonwealth of Pennsylvania) and other jurisdictions, which may have different data protection laws than your country of residence.
🔄 12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “last updated” date if shown and post the updated policy on this page. Your continued use of the Site after any changes are posted indicates your acceptance of the updated policy.
If you have questions about this Privacy Policy, our data practices, or if you would like to exercise your privacy rights, you can contact us at:
Email: darksidestudioarts@gmail.com
🗑️ 14. DATA DELETION FOR THIRD-PARTY LOGINS
If you signed in to our Site using a third-party service such as Facebook Login or Google Sign-In and wish to delete your account data, please contact us at darksidestudioarts@gmail.com. Once we verify your request, we will delete your account and associated personal data from our systems within a reasonable time (typically within 30 days), except for information we are required or permitted to retain for legal, security, or accounting purposes.
