DARKSIDE STUDIOS LLC - TERMS AND CONDITIONS
BY PURCHASING FROM THIS STORE, YOU AGREE TO THE FOLLOWING POLICIES.
CONTACT AND ORDER APPROVAL
- We may contact you via email with questions or preview approvals. Orders may be held until a response is received.
- Orders requiring approval that remain unconfirmed may be cancelled and refunded.
- Ensure your email address is accurate and check spam folders regularly.
WARRANTY DISCLAIMER
- All products are sold without expressed or implied warranties.
- Buyer assumes full responsibility for the use and application of products.
SHIPPING POLICIES
Flat Rate International Shipping
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$19.95 USD flat rate available on orders over $44.95.
- Delivered via Economy International: 6 to 18 business days.
- Available worldwide.
Domestic Shipping (USA)
- Free USPS First Class shipping may take 2–14 business days.
- If tracking updates on the 14th day, allow an additional 4 business days.
- Upgrade to UPS Ground for speed or reliability.
International Shipping
- USPS First Class International may take 10–45 calendar days.
- Choose Priority or Express for better speed and tracking.
- No refunds/replacements issued until 45 calendar days have passed from shipment.
Import Taxes & Refusals
- Buyers are responsible for all import taxes, duties, or brokerage fees.
- Refusals or returns due to unpaid duties are non-refundable.
Canadian Orders
- Most packages over 1lb ship via UPS Standard or Expedited.
- Brokerage fees may apply — you may request self-clearance from UPS.
Damaged Shipments
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Photographic evidence of the product and packaging is required.
- Do not discard packaging or install product before contacting us.
HANDLING TIME
- Standard handling time is 3 business days.
- Delays may occur due to pending approvals, holidays, outages, or high order volume.
- Refunds for shipping upgrades must be requested before shipping.
TRANSIT TIMES
- Transit time = carrier scan to delivery scan.
- Does not include our dynamic 3-day handling window.
- Carrier delays are outside our control — please contact them directly.
RETURNS, REFUNDS & REPLACEMENTS
Return Policy
- Returns must be unused, uncut, undamaged, and in original packaging.
- Return shipments must be insured; buyer assumes risk.
Restocking Fees
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25% restocking fee applies to all eligible returns.
- Original shipping (even if free) is deducted from any refund.
🔁 Reprints & Replacement Items
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Only full reprints are available. No individual replacement pieces.
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RC decals are eligible only for full sheet reprints.
- No design changes — reprints are exact duplicates only.
- Subject to studio workload.
🔗 Apply here and save 15%:
Reprint Request Form
💵 Minimum cost: $35.00 + shipping
⚙️ Includes labor, setup, and materials
Backorders & Incomplete Fulfillment
- Partial refunds or returns may be issued if certain items are unavailable.
- We will provide a return label and issue a refund upon return receipt.
PRODUCT DESIGN & VARIATIONS
- Colors and cuts may vary between print runs.
- Order all kits at the same time for best color consistency.
Preview Policy
- Selecting \"No Preview\" forfeits the right to returns based on layout or visual concerns.
- Previews are strongly recommended to verify number placement, colors, layout, etc.
CUSTOMIZATION & SPECIAL REQUESTS
- Custom work is available only when time permits.
- Includes one-off layouts or client-specific designs.
👉 Custom Design Request Form
ORDER MODIFICATIONS
- No changes allowed once production begins.
- Contact us immediately after ordering if corrections are needed.
INSTALLATION-RELATED POLICIES
- Buyer must confirm fit before installation.
- Installed or partially installed products are not eligible for return.
PRODUCT FITMENT & RESPONSIBILITY
- Select the correct make, model, and year in the dropdown at checkout.
- Uploaded images override dropdown selections — please double check.
MATERIAL DEFINITION – \"WRAPS\"
- Wrap = partial coverage. Not a full wrap of the body or machine.
- May not conform to extreme curves. Please clarify expectations in advance.
LOSS & DAMAGES
- No compensation for installation labor, lost time, missed deadlines, or handling damage.
REWARDS PROGRAM TERMS
- Minimum $50 order required to redeem points.
- Points have no cash value and may be revoked at our discretion.
LEGAL DISCLAIMERS
- Buyer waives all liability related to use and installation of products.
- All warranties, including merchantability or fitness for a particular purpose, are disclaimed.
- Buyer agrees to indemnify Darkside Studios LLC from any claims or damages.
CALIFORNIA PROP 65 WARNING
⚠ This product may expose you to chemicals including vinyl chloride and toluene. www.P65Warnings.ca.gov
WEBSITE TERMS OF SERVICE
- You must be the age of majority in your jurisdiction or have consent from a guardian.
- You agree not to use our products for any illegal or unauthorized purpose.
- We reserve the right to refuse service to anyone for any reason at any time.
- Prices and product offerings are subject to change without notice.
- Some content or tools may be provided by third parties.
- Comments or submissions may be used without restriction.
- Your personal info is governed by our Privacy Policy.
- We are not responsible for inaccuracies or website content errors.
- Use of the website is at your own risk. Services are provided \"as is\".
- We are not liable for damages related to your use of the website or store.
Please review our full Terms of Service page for additional detail.
Questions? Email us at darksidestudioarts@gmail.com
